Appointment Information

On the day

Urgent on the day AM appointments can be booked by telephone or in person from 8am. You will be given an appointment time and you will be able to wait or come back at your appointment time. You will have the choice of clinician as long as they are on duty and they have appointments available. 60% of Pre-bookable PM appointments will be available to book up to 2 weeks in advance, 40% of appointments will be available on the day.

Routine Appointments

Appointments can be booked up to 2 weeks in advance.  You will be given the option of booking one of these or of calling back the following day. If you feel the situation is urgent, you will be given the details of our urgent appointment system.

Appointment Length

Our standard appointments are 10 min long, if you are booking an appointment for a specific purpose, please check with the receptionist when booking that you will not require a longer appointment. There are some clinics and procedures which, by default, have a longer time allotted since they will take longer. If you are planning to discuss multiple issues during an appointment, think about requesting a longer appointment.

Telephone Appointments

If you do not feel that you need a face to face consultation with a GP in order to receive the advice you need, you can request a Telephone Consultation with a Doctor of your choice. You will be given a day when the Doctor will contact you. We now routinely deal with enquiries regarding results in this manner.

Choice of Doctor

Wherever possible, we will try to accommodate your choice of Doctor. If you would like to see a specific Doctor, it is advisable that you book in advance to avoid disappointment on the day. The Doctors work together and will have access to the notes their colleagues have made, and so we can assist you even if your usual Doctor is unavailable.